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    The Terry Guarantee


    Ride it. Wear it. Love it or Return it. We're proud of the products we sell and we back them, unconditionally. If for any reason you're not completely satisfied with your Terry purchase, simply return it for an exchange, credit or refund*.

    Contact Us


    Administrative Offices:
    Terry Precision Cycling
    47 Maple Street, Suite 102
    Burlington VT 05401

    Warehouse and Returns:
    Terry Returns Department
    7 Ambrose Place
    Burlington VT 05401

    You can call us at 800-289-8379 (toll free) or 802-861-7610 (long distance/international).
    Our fax number is 802-861-2956.

    Administrative, Sales and Customer Service hours are 9:00am - 5:00pm, Monday through Friday, U.S. Eastern Time.